Shipping policy

Last Updated: July 28, 2026

Thank you for shopping with Tfzcall. This Shipping Policy explains our order processing procedures, shipping methods, delivery estimates, and related shipping information to provide a transparent and reliable shopping experience.

1. Order Processing Time

All orders are processed within 1–3 business days.

  • Orders are processed Monday through Saturday.
  • Orders are not processed or shipped on Sundays or U.S. federal holidays.
  • Orders placed after 5:00 PM (Central Time, CST/CDT) will be processed on the next business day.
  • During peak seasons, holidays, or promotional periods, processing times may be slightly extended. Customers will be notified if significant delays occur.

2. Shipping Method and Delivery Estimates

Tfzcall provides Free Standard Shipping for customers in supported shipping destinations.

To improve product availability and delivery efficiency, orders may be fulfilled through trusted fulfillment partners and shipping carriers.

Shipping Destinations:
Tfzcall currently ships to customers in the United States and selected international destinations. Available shipping destinations may vary depending on your location and will be displayed during checkout.

Shipping Options:

Destination Shipping Cost Estimated Transit Time
United States Free ($0.00) 5–8 business days
Canada Free ($0.00) 5–10 business days
United Kingdom Free ($0.00) 5–10 business days
Australia & New Zealand Free ($0.00) 7–12 business days
European Countries Free ($0.00) 7–12 business days
Other Supported International Destinations Free ($0.00) 8–15 business days

Total Estimated Delivery Time:
Processing Time (1–3 business days) + Applicable Shipping Time Based on Destination

Please note that delivery timeframes are estimates only and are not guaranteed. Delays may occur due to carrier conditions, weather events, customs processing, address issues, or other circumstances outside our reasonable control.

3. Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

  • Tracking information typically becomes active within 48–72 hours after shipment.
  • You can use the tracking number provided in your shipping confirmation email to monitor your delivery status.
  • Some shipments may be delivered through a combination of international carriers and local delivery services.

4. Shipping Costs, Taxes, and Fees

Standard shipping is provided free of charge for eligible orders within supported shipping destinations.

For orders shipped within the United States, applicable taxes will be calculated and displayed during checkout before completing your purchase.

There are no hidden shipping fees. For U.S. orders, the final order total, including applicable taxes and shipping charges, will be clearly displayed before payment confirmation.

For international orders, additional customs duties, import taxes, or VAT charges may apply depending on the destination country's regulations. These charges are not collected by Tfzcall at checkout and are determined by local customs authorities.

5. Customs, Duties, and International Fees

For international orders, product prices and shipping rates do not include local customs duties, import taxes, or value-added taxes (VAT) that may be required by the destination country.

  • Any customs duties, import taxes, or VAT charges are determined by local customs authorities.
  • Customers are responsible for any applicable customs-related charges required by their country.
  • Tfzcall does not control or collect these charges unless otherwise required by applicable laws.

6. Delivery Conditions and Address Information

  • Accurate Address: Customers are responsible for providing complete and accurate shipping information during checkout.
  • Address Changes: If you need to update your shipping address, please contact us as soon as possible after placing your order. We cannot guarantee changes after the order has entered the fulfillment process.
  • Delayed or Lost Packages: If your package is delayed or appears to be lost, please contact us. We will assist you in reviewing the shipment status and available solutions.
  • Unclaimed Packages: Packages returned due to incorrect address information or failure to claim may require additional shipping costs for reshipment.

7. Order Issues and Support

If you receive a damaged, defective, or incorrect item, please contact us with your order number and relevant details. We will review the issue and provide assistance according to our store policies.

For return and refund information, please review our Refund Policy .

8. Related Policies

For additional information about our store policies, please review:

9. Contact Information

If you have any questions regarding your order or shipping information, please contact us:

Business Name: Tfzcall
Website: www.tfzcall.com
Email: hello@tfzcall.com
Phone Number: +1 361-901-9257
Business Address: 322 N Lee St, Mathis, TX 78368, United States

Customer Service Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (Central Time, CST/CDT)
Sunday: Closed